The next guest starts with a good handover.

Start with checkout and the next arrival.

A turnover brief has two deadlines: when the previous guest leaves and when the next guest needs the space. Include the time needed for access, linen arrangements and a final review, rather than sending only the arrival date.

If guests leave late, access changes or the property needs more work than expected, the host and cleaning provider need a way to discuss the plan. Agree that contact route before relying on a tight changeover.

Reset each room against the host’s checklist.

Sleeping areas

Agree bed making, where clean linen is stored and where used linen should go. Check accessible surfaces and floors against the host’s room layout.

Bathrooms

List fixtures, mirrors, accessible surfaces and floor care. Keep cleaning tasks separate from replacing guest toiletries or other stock.

Kitchen

Include the sink, worktops, external appliance surfaces and floors. Confirm dishes, fridge or oven interiors and leftover-food handling separately.

Living areas and entrance

Agree accessible surfaces, floors, ordinary waste and the final room presentation. Use the host’s current checklist for the property rather than a generic photograph.

Separate cleaning from laundry and replenishment.

There is a difference between making a bed with clean linen already on site and collecting, washing, drying and returning that linen. State which arrangement you need. Laundry or off-site linen handling is not automatically included.

The same applies to tissue, toiletries, drinking water, coffee and other guest supplies. Agree who buys them, where stock is kept and who checks quantities. Share any product or surface restrictions.

Damage inspection, maintenance, guest messaging and full property management are separate responsibilities. A turnover-cleaning enquiry does not confirm those services.

Close the handover with clear responsibility.

Agree who reviews the finished checklist, who secures the property and how an issue should be reported before the next guest arrives. If you use room photos as a presentation reference, share only what is necessary and keep private guest information out.

For a quote, send the neighbourhood, bedroom and bathroom counts, the turnover window and your linen arrangement. Add any particular tasks or stock requirements. Measurements are not needed to start.

A requested turnaround window is discussed and confirmed before booking.