Prepare for a cleaning visit

Choose the priority areas

For an office, identify high-use areas such as reception, meeting rooms, washrooms and kitchenettes. At home, list rooms that need particular attention. For a rental, share the host’s turnover checklist and the next arrival time.

Explain access and timing

Tell us about opening hours, parking, stairs, lifts, gates, security desks and keyholders. A preferred date is useful, but availability must be confirmed before the appointment is booked. If another trade or a move will affect access, mention it early.

Identify sensitive items and surfaces

Secure personal documents, valuables and confidential business materials. Identify equipment, delicate stone, wood, painted surfaces or items to leave untouched. Mention allergies and any products that must not be used.

Agree supplies and equipment

We confirm supplies and equipment as part of the quote. Let us know what is available on site and whether water or electricity access is limited. Do not assume a specialist treatment or appliance interior is included unless it appears in the agreed checklist.

Comparing workplace providers? Use the commercial cleaning comparison checklist.

Confirm the final checklist

Before booking, agree the tasks, any extras, the price, the cleaning window and the access arrangements. For a recurring service, confirm the frequency and how changes to the schedule will be discussed.